Frequently Asked Questions

For active leaks we dispatch urgently — Our call representatives are available 24/7 for emergencies. Most calls get same-day on-site sealing, with the permanent repair scheduled right after.

Yes. Every repair is verified with a controlled water test before we leave and backed by a written workmanship warranty.

It depends on the roof’s age and the failure’s scope. Our free assessment gives you honest numbers for both options — we do both, so the advice is unbiased.

Yes — every inspection and estimate is free, with photos of our findings and an itemized written quote. No obligation. Call (888) 974-0663 to schedule.

Yes. Roof Leak Repair Company is your local licensed expert, fully licensed and insured in NY — certificates available on request.

We’re based in Freeport, NY, serving Baldwin, Oceanside, Island Park, Long Beach, Hempstead, and surrounding communities. Call (888) 974-0663 if you’re nearby and unsure.

We’re open Mon-Sat: 8:00-18:00. Our call representatives are available 24/7 for emergencies.

For exterior work, no — we just need roof access and a contact number. For attic inspections or interior assessments, yes. We’ll tell you exactly what each visit requires when you schedule.

Move vehicles away from the house, clear patio furniture from the work zone, and keep pets indoors. We protect landscaping and run a magnetic nail sweep before we leave — your property will look like we were never there.

We accept checks, all major credit cards, and offer financing options for larger projects. For repairs, a modest deposit is standard with the balance due on completion — never full payment upfront. Call (888) 974-0663 to discuss what works for you.